Refund policy

Returns & Refunds: We do not accept returns on customized orders or personal care items including scent oils & bath spells. Nui Cobalt Designs accepts returns within 14 days of purchase. Please contact us prior to returning a purchase. Item must be in the original packaging and in perfect, unused condition. We cannot reimburse for return shipping fees. We recommend insuring & including tracking on your return package, as we can not offer refunds on items lost in transit. Customized orders can not be returned.

Repairs: If an item arrives damaged or requires repair within 14 days of purchase, it may returned for a complimentary repair. Please contact us prior to returning a purchase for repair. Repairs beyond the 14 day time frame are available at Nui Cobalt Designs' discretion with repair fees starting at $35 and to vary by the requirements of the repair. Exact matching materials and ideal astrological conditions cannot be guaranteed.